An increasing number of long-haul airlines are offering economy seats that let passengers lie down. Sky couches as they’re often called, are a business-class approximation, without the frills, or the price.
Help! The Law Says Lufthansa Owes Me Money, but I Can’t Collect.
The European Union has strict rules about refunds for flight cancellations and delays, but the German airline has racked up complaints about its willingness to make things right. Our columnist faces down the bureaucracy.
